The Backup/Restore tool allows you to create a backup of your hosting package as a .ZIP file. It also allows you to restore an old backup that has been generated with the Backup/Restore tool into your package.
Taking a Local Backup
- Go to Manage Hosting and select Options and Manage on the package you want to create a backup for.
- Go to Backup/Restore under the Web Tools section.
- Check the boxes for the parts you want to have a backup of, though it is advised that you select both Files and Databases to have a complete backup of the package.
- Select Create Backup
- Once the backup is complete, Download the backup to your local device

Restoring a Backup:
- Go to Manage Hosting and select Options and Manage on the package you want to restore the data to.
- Go to Backup/Restore under the Web Tools section.
- Select Restore type depending on if you want to replace the existing files, only add missing files or restore the file to a temporary directory.
- Check the Restore Databases box if you want to restore databases
- Select a ZIP file that was downloaded from this control panel that you wish to restore
Note: Only zip files that have been generated using the Backup/Restore tool can be restored via this tool. It’s not possible to upload zip files that have been created manually or exported from third-party control panels.
Cloning to a different package
While there are other tools more suited to cloning, Backup and Restore can be used for this purpose.
- Download a backup from the package you want to clone using the steps above.
- Go to the new package by going to Manage Hosting, then Options and Manage for the new package
- Select the Backup/Restore tool
- Restore the backup, replacing all the files with those from the cloned package.